My Sunsetter Awning Will Not Retract

The awning does not function properly now it will move in and out with the remote but operates very slowly and does not lock into the travel trailer the switch on the wall for operating the awning works sporadically most of the time this switch will extend the awning but not retract it.
My sunsetter awning will not retract. These tend to go out quite often and will need replacing. Over time this can cause the fabric of your awning to fade. Anyone with a few simple tools can install a sunsetter easyshade easily. Can i leave my awning open all the time.
All of our models withstood winds between 55 and 75 mph without damage in controlled tests. An independent lab tested our awnings for wind resistance. Unplug the power cord from the outlet. The awning s settings and electricity supply are also common sources of trouble.
All you have to do is follow the easy steps in the installation booklet we provide. A retractable awning is a practical addition to a patio or deck area as it allows you to choose whether you receive shade or sunlight during pleasant summer weather. However we do recommend that you retract our awnings during strong gusty winds. A great addition to any electric retractable awnings system is an automated anemometer wind sensor or motion sensor that will retract the awning when winds get too strong.
Damage from the sun sun damage to an awning is almost inevitable. Automatic retractable awnings will use electric sensors to know when to extend or retract the awning. If you have an awning with an electric sensor you can expect to have to use the manual retraction lever on it anytime the sensor is acting finicky or whenever the power goes out. Can i install my easyshade myself.
Place the manual operation control bar in the manual motor crank and turn it so the awning opens about 3 feet. Do not fully open the awning. The awning s motor or remote control is usually to blame when the unit stops working as you expect.